Jack Richards goes digital with Accelerator
When Jack Richards and Son first came to talk to the Accelerator Fleet and Workshop Software team over six years ago, they were using an old system to manage their fleet maintenance. This was proving to be slow, clunky, and still involved a full manual paperwork system to back it up.
They wanted to prepare themselves for a digital future with a fully integrated system that would eliminate paper and get their workflows streamlined and efficient.
They also had a plan to prepare the business to implement mobile working for their technicians, drivers and workshop staff, so that everyone could benefit and save wasted time from having to rekey paper job sheets and inspections.
As one of the UK’s most successful fleet operators, their future plan was also to gain full digital Earned Recognition status for their business.
In the fast lane
Accelerator was chosen for a number of key reasons. One being that Accelerator is one of the most comprehensive systems on the market, it offered a fully integrated set of modules and features in one proven system that would also link to their accounts seamlessly for posting and financial information.
In fact, Accelerator included everything, document links, driver information, workshop scheduling, inspections, reminders scheduling, full stock control, and parts purchasing and invoicing.
Accelerator was also able to offer multiple depots to cover their nationwide coverage.
One key requirement that the workshop management insisted on was that they would get direct support from the Accelerator team and would be able to add new developments as their requirements changed.
They also wanted to be future-proofed and asked for cast-iron assurances that Accelerator would continue to be able to offer new modules and services as they continued to expand their already successful freight operations.
Four years on, Jack Richards has everything they need, including a strong dynamic partnership with Accelerator allowing them access to new developments and modules to achieve continuous improvements to their business efficiencies and lower costs.
“It was the best decision we could have made!”
Dominic Purslow – General Manager